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Case 1 ![]() Combatting a decline in profitability Case 2 Case 3 Case 4 Case 5
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Case 1 Business Issue: Pump and valve repair and overhaul shop whose customer base includes chemical plants had experienced a significant decline in profitability over a 12-month period. Approach Used: Completed a product line profitability analysis, an audit of overhead expenses, implemented a budgeting process, and recommended an increase in billing rates (had not been increased in 15 years). Results: Short-term improvement in cash flow and profitability resulted from cost controls implemented. Long-term cash flow and profitability ensured through increased billing rates consistent with market.
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